- Overseas Customers: including Canada, Alaska, Hawaii and other non Continental USA territories .......please Don't Click "add to cart" or "buy now" button until you have
inquired via email (click contact us on below banner) about total cost for shipping
etc! You can look up yourself by clicking here. It is also recommended that you have established a PayPal account before you buy. If you are placing an order without a prior arrangement
and you don't accept possible additional surcharge (s), we will attempt to refund your money (see paragraph communication below). Any refund is subject to transaction fees, cost for check (not valid option for overseas customers) preparation and other administrative related costs etc. Such costs will not be less than $5.00!!!!!! See Payments and Overseas Customer
on previous page or click here!If order is shipped please note we don't except any return of product or refund of money unless an agreement and arrangement has been reached.
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Alaska, Hawaii plus other non Continental USA customers and international overseas customer. If you have neglected contacting us before ordering in regards to shipping cost and the availability of product(s) your money will be returned less finance fee (s). However, in good faith, we will in many cases, attempt to ship you the products with Postal Service (air or surface mail) as long as the shipping cost does not
exceed the shipping amount you already paid. Unfortunately, from time to time, we cannot always know the exact amount until the products actually are shipped! If the cost at that time exceeds the amount you paid I’ll send you an email asking for additional funds. If you do not respond or neglect our request or decline to pay additional shipping cost you will not be allowed to purchase from us in the future until your dues are settled. Click on link http://www.swedeclean.com/scandinavia/virtualstore/conditions.html for more information. Goods shipped are in working condition. Any damage during transportation is
not our responsibility! You can get extra insurance available for a nominal fee. If you have questions regarding your order(s) please don’t hesitate to contact me.
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Returns: If you order wrong products and have not used the product feel free to return for exchange. Any price difference will be adjusted by sending you the difference to your PayPal account as long as you agree to pay for the return shipping. If not, we will return your money as described in paragraph refund. If you don't have a PayPal account we will issue a check which will be included in the return package.
- Refund: Our only means of communicating with you is via
email (please set your email program to accept mail from us!) unless you've provided us with a phone
no. If we or PayPal tries, without success, to contactyou in order
to return funds to the email address you've been giving and through which
money was received there will be no refund after 3 months. If you don't have a PayPal account only way we can refund money is by check. Before we issue a check we need to receive your credit card information and phone number. You can fax that information to: 480-759-3896. A transaction fee of minimum $5.00 will be deducted from the total purchase price upon issuing a check.
- Communication: If we fail in communicating (see below "Blocked" email function and Undeliverable email) with you and your order is shipped via USPS with Delivery Confirmation we are not liable for whether you receive it or not and no money will be refunded.
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“Blocked” email function: We cannot be held liable for anything in regards to the shipment due to difficulty in communication! If you order by email and have a filter function turned on which blocks receiving email from non pre-approved senders it is your responsibility to contact us. Order(s) will not be shipped until we receive a phone call from you. We will consider purchase void after 3 mo's and under no further obligation to fulfill the order.
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Undeliverable email: Email that keeps coming back for various reasons we only try re-sending once. We will attempt sending a first class letter to the address we have. For those we hear back from (email, letter or phone call) we will ship to. If we don't hear back we will consider purchase void after 3 mo's and under no obligation to fulfill the order. If we process an order and ship it (with USPS Delivery Confirmation ) despite not being able to establish communication with you we are not liable for
whether you receive it or not and no money will be refunded.
- Stay In Touch: In other words, common sense says: If you order something please don't hesitate to stay in touch ............it makes it easier for all of us
. Our intention is to try to make it as easy as possible for you to contact and stay in touch with us. Our number is: 480-759-5120
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