SwedeClean.Com

Selling cleaning products on the internet since year 2000
 

Communication Policy  

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Orders shipped mostly with United States Postal Service Priority Mail with 2 - 3 days or Parcel post if the postage exceeds what you were charged when checking out. Prices subject to change without notice!
Orders placed will mostly ship within 3 to 5 official business days from date of our order notification with the exception of weekends, holidays and possible back orders. If for some reason your order will not ship within the above mentioned time frame, we will notify you via e-mail. Make sure your email provider will accept email from swedeclean@cox.net. If you have not received an order confirmation from us might depend upon your email security setting! Do not hesitate to call 480-759-5120 to check on your order status. We ship only complete orders. Partial shipping or back orders allowed only for orders over $200.00.
  • Communication:  If we fail in communicating (see below "Blocked" email function and Undeliverable email) with you and your order is shipped via USPS with Delivery Confirmation we are not liable for whether you receive it or not and no money will be refunded.
  • “Blocked” email function: We cannot be held liable for anything in regards to the shipment due to difficulty in communication! If you order by email and have a filter function turned on which blocks receiving email from non pre-approved senders it is your responsibility to contact us. Order(s) will not be shipped until we receive a phone call from you. We will consider purchase void after 3 mo's and under no further obligation to fulfill the order.

  • Undeliverable email: Email that keeps coming back for various reasons we only try re-sending once. It is your responsibiltiy to make sure we can communicate. If we don't hear back from you we will consider purchase void after 3 mo's and under no obligation to fulfill the order or return the money. If we process an order and ship it (with USPS Delivery Confirmation ) despite not being able to establish communication with you we are not liable for whether you receive it or not and no money will be refunded.

  • Stay In Touch: In other words, common sense says: If you order something please don't hesitate to stay in touch ............it makes it easier for all of us . Our intention is to try to make it as easy as possible for you to contact and stay in touch with us. Our number is: 480-759-5120

 

https://www.swedeclean.com/scandinavia/virtualstore/communicationpolicy.html