all about cleaning smart since 1990!
THE STARFIBER MICROFIBER CLEANING EXPERT - plus many other smart cleaning supplies and services. We try hard to make cleaning more environmental friendly, a little easier and less boring! Need exercise? Clean more! Or simply call 480-759-5120 for help!
Sales and Shipping Policies - simplified (as much as possible) common sense version!
LONGER VERSION BELOW!
Overseas customer: We ship almost anywhere as long as you pay additional shipping charges. If not sure about shipping charges don't hesitate to contact us before you buy! Click here for more info
Shipping Charges: "Add To Cart" and "Buy Now" button should show shipping and handling charges when you are checking out or you can click here to get an idea how much it might cost you. At present time we ship 99% with USPS (United States Postal service) using Either Priority Mail or Parcel Post with Delivery confirmation. If you prefer any other way of shipping please advise by sending us email, call or text. We ship from Phoenix and other locations depending upon circumstances. We are only a phone call away 480-759-5120 if you need to talk to us!
Shipping destinations: All items on our web site are only shipped and sold within continental USA unless otherwise agreed upon. Questions?
Don't see a button! If you don't see a "buy now " or "add to cart" button doesn't mean you can't buy. Please click here. Interested in buying larger volumes or have a business and would like to re-sell.
Product Liabilities and Warranty's: We deny any liability in regards to products or transactions we don't have any immediate control over. Any defect claims will be referred to respective manufacturer and / or processor. Click here for refund and return policy.
Payments: When clicking on Buy Now or Add To Cart button(s) you have a choice either paying by traditional credit cards or use your PayPal acct. Regardless of which option you use the orders are processed via PayPal merchant platform.
Shipping Liability: Throughout or web site you find "Sales and Shipping Policies" posted under directory. When you click and order from us we assume you have read the information contained therein and thus agree with our conditions.
When will my order be confirmed?
When will I be charged?
Stay in touch: If you order and don't hear from us or don't receive any products within 2 weeks please don't hesitate to contact us! We like to treat people the way we like to be treated........ nice, friendly and caring but we are all humans!
Order Confirmation/Communication: Normally we send a separate order confirmation upon receiving your order (make sure your email accept our email) in addition to the one you already received from the credit card processing company! We normally do not ship unless we have been able to establish email communication with you. Since PayPal now allow for you to enter phone no this makes for easier communication. Please make sure you enter a valid phone no. For more info click here
Pricing: All prices shown subject to changes without prior notice and exclude shipping and handling as well as applicable taxes whether indicated or not on any of our web pages. We try to do our best in keeping up with changes.
Internet Purchasing: Buying on the internet is becoming more and more popular and we promote buyers to sign up for PayPal. Your comments are always welcome. We do our utmost to make your buying experience as pleasant and safe as possible.
Insurance: It is your responsibility to request insurance. Click here.
Credits, Returns, Refunds in connection with cancellation or change of order already placed or shipped: Any refund is subject to a transaction fee and possible stocking fee. Click here for more info.